With PRISM, every call is returned.
For any emergency, such as sparking wires, a downed pole, or damage from a vehicle accident, please call our 24/7 reporting number at 866-773-7138.
For routine maintenance, including light outages, please submit an outage report or maintenance request below.
We ask that notifications include the nearest address and pole number to ensure effective response times. Once we receive the notification, we will repair streetlight outages within five business days.